CAREERS AT DXP.
Our strength comes from a dedicated and hard-working team that makes sure the presses don't stop, and the job gets done right. Learn about the different career opportunities currently available.
OPERATOR
STARTING AT $18/HOUR
Operators are needed for Digital Web Press, Web Finishing line, Sheet-fed Folders, Cutters, and Mail Inserters. Experience is a plus, but we are willing to train the right candidate. Candidates should apply via Indeed or in person at 5 Sand Creek Rd., Albany.
Skills
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Accuracy and quality are a must
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Ability to work with minimal supervision
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Strong reading skills
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Ability to take direction via work orders
Hours
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6:45am-3:30pm, M-F
OR
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3:30pm-2am, M-Th
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Willingness to work overtime when needed
Benefits
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Health Insurance
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Dental Insurance
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Vision Insurance
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Telemedicine Insurance
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401(k)
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PTO
Pay: Competitive salary, based on experience. From $18 per hour.
Job Type: Full-time
INVENTORY CLERK
STARTING AT $18/HOUR with no experience
We are looking for a detail-oriented, organized, hard-working Inventory Clerk to join our team. They will have prior experience in the warehouse environment and organizational skills for maintaining inventory in our warehouse. The Inventory Clerk’s role will be to maintain inventory of paper, envelopes, and other raw and finished materials to support the print and mail production floors.
Ultimately, the Inventory Clerk will be responsible for the inventory of all material and supplies that come in to the facility and are transferred into and out of the warehouse.
Skills
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Accuracy and quality are a must
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Ability to work with minimal supervision
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Strong reading skills
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Ability to take direction via work orders
Hours - Full Time
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6:45am - 3:30pm, M-F
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Willingness to work overtime when needed
Benefits
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Health Insurance
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Dental/Vision Insurance
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Life Insurance
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401(k) and 401(k) matching after first year of employment
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Paid Time Off
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Seven Holidays Paid Off
Responsibilities
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Maintaining DXP and customer-supplied inventory
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Receiving materials into the warehouse
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Organizing inventory efficiently
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Pulling and signing out inventory for production
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Accepting and signing in any returned inventory from production
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Supporting production staff as otherwise necessary
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Completing a physical inventory, as needed
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Reporting discrepancies between physical counts and computer records
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Distributing or stocking materials
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Other various tasks as assigned
Requirements and Skills
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Proven work experience as an Inventory Clerk or similar role preferred but not required
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Excellent math and analytical skills
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Excellent communication and interpersonal skills
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Forklift experience beneficial
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High school diploma or equivalent preferred
PROJECT COORDINATOR/CUSTOMER SERVICE REPRESENTATIVE
A project coordinator will act as a liaison between the customer/sales staff and our production staff. Identifying and defining project requirements, scope and objectives and ensuring the product is produced, shipped or mailed within the customer’s expectations. We provide the customer with the right press and shipping/mailing options to ensure the desired results are meet – or exceeded.
The best project coordinators are genuinely excited to help the customers. They are patient, empathetic and passionately communicative. They love to talk. Project coordinators can put themselves in the customers’ shoes and advocate for them when necessary. They must have solid organizational skills including attention to detail and multitasking. Problem-solving comes naturally and a project coordinator must be confident at troubleshooting and investigating if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain a high customer satisfaction.
Pay
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$19 - $21 per hour
Hours - Full Time
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8am – 4:30pm, Monday to Friday
Benefits
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Health Insurance
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Dental/Vision Insurance
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Life Insurance
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401(k) and 401(k) matching after first year of employment
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Paid Time Off
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Seven Holidays Paid Off
Requirements
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Associate’s Degree
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Customer Service Experience
Responsibilities
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Coordinating project schedules, resources and information
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Manage incoming calls
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Identify and assess customer’s needs to achieve satisfaction
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Effective interdepartmental communication
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Act as a point of contact and communicate project status adequately to all participants
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Ensuring clients’ needs are met as the project evolves
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Monitor and track project progress and handle any issues that arise
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Build sustainable relationships and trust with customer accounts through open and interactive communication.
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Keep records of customer interactions, process customer accounts and file documents
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Take the extra mile to engage customers
Skills
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Previous print and or mail house experience preferred but not required
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Ability to multi-task , prioritize and manage time effectively
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Excellent communication and organization skills
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Strong phone contact handling and active listening
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Customer orientation and ability to adapt/respond to different types of characters
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Familiarity with CRM systems and practices
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Proven customer support experience or experience as a customer service representative
