CAREERS AT DXP.
Our strength comes from a dedicated and hard-working team that makes sure the presses don't stop, and the job gets done right. Learn about the different career opportunities currently available.
ACCOUNT COORDINATOR
Account Coordinator is a full-time position that will interact with the company’s customers by addressing inquiries and resolving complaints.
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Duties + Responsibilities:
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Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
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Act as a liaison and works inter-departmentally with data, print and mailing departments.
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Collects and enters orders for products or services from customers as well as salespeople.
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Be the point of contact for the client and production team for each assigned project. Answer questions or concerns for the client, as well as communicate any information required for the production team.
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Coordinate all aspects of production (job ticket preparation and project management), including preliminary file review, color proofing, quality control, initiate mailing procedures, shipping and distribution process, for multiple projects daily, on a rotating basis.
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Fields customer questions and complaints; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate staff.
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Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
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Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
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Attend daily production meeting to track and communicate current status of jobs in production to make sure they make target mail/ship dates.
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Perform other related duties as assigned.
Required Skills + Abilities
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Excellent communication skills including active listening.
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Service-oriented and able to resolve customer grievances.
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Proficient computer skills with the ability to learn new software.
Education + Experience
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High school diploma or equivalent.
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Customer service experience required.
Physical Requirements
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Prolonged periods sitting at a desk and working on a computer.
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Must be able to lift up to 15 pounds at times.
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Hours​
Monday – Friday | 8am – 4:30pm
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Pay
$21.63/hour
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Benefits​
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Health Insurance
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Paid Time Off
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Paid Holidays Off
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Dental Insurance
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Vision Insurance
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Disability, Life and Accident Insurance
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401(k) matching
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Ready to Apply? Please email resumes to hr@dxp1.com
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DIGITAL PRESS OPERATOR
As a Digital Press Operator, your job is to ensure the efficient operation of a digital printing press. Standard duties of this job are to manipulate color calibration from supplied print files to meet the client's expectations, set up supplies and equipment, and supervise the printing press during each operation. Your responsibilities as a Digital Press Operator also include performing maintenance on machines, reviewing proofs and final product samples before releasing them to customers, cleaning the work area, and monitoring supply levels. Success as a digital press operator requires the ability to interpret work orders and maintain a production schedule.
This Digital Press Operator position has two shifts available for different digital printing presses, HP Indigo 7900 (1st shift) and HP T250 Digital Inkjet Web (2nd shift).
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Duties/Responsibilities​
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Successfully set up press, load job profiles and submit files correctly and accurately to the press for printing.
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Adjust press settings on computer software for equipment specifications and quality needs.
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Perform quality checks to ensure color continuity and quality expectations for all printed material throughout press runs.
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Follow production schedule to meet customer timelines.
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Perform general daily maintenance routines to ensure equipment is ready to run at optimal level while maintaining a clean and orderly work area.
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Place service calls and work with HP remote and on-site support to troubleshoot press issues.
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Work with production manager to help maintain paper, press consumable, and spare part inventories.
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Performs other related duties as assigned.
Required Skills & Abilities
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Reliability – must be on-time and report for shift
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Follow directions
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A strict adherence to process and standard safety, maintenance, operating and quality procedures
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Mechanical aptitude and wiliness to learn
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Math and computer skills
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Initiative
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Attention to detail
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Ability to follow instructions and production schedules
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Education + Experience
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High school diploma or equivalent.
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Digital press experience is preferred, but training opportunities are available for highly motivated applicants.
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Physical Requirements
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Prolonged periods standing and working at a computer.
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Must be able to lift up to 15 pounds at times.
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Hours​
1st Shift – HP Indigo 7900, Monday – Friday, 6:45am – 3:30pm
2nd Shift – HPT250 Digital Inkjet Web, Monday – Friday, 3pm – 11:30pm
Willingness to work overtime when needed
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Benefits​
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Health Insurance
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Paid Time Off
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Paid Holidays Off
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Dental Insurance
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Vision Insurance
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Disability, Life and Accident Insurance
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401(k) matching
Compensation: Hourly rate negotiable based upon prior experience.
$21 - $30 per hour
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Ready to Apply? Please email resumes to hr@dxp1.com​
GENERAL PRODUCTION OPERATOR
Operators are needed for Digital Web Press, Web Finishing line, Sheet-fed Folders, Cutters, and Mail Inserters. Experience is a plus, but we are willing to train the right candidate.
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COMPENSATION STARTING AT $18/HOUR
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Hours​: 6:45am-3:30pm, M-F and willingness to work overtime when needed
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Responsibilities
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Work under the direction of the operators on various print, bindery, and mailing equipment as assigned
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Perform machine operations to assist in meeting production deadlines
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Run equipment as expected speed outputs while adhering to quality standards
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Perform machine setups based on product type following company procedures
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Other printing duties as assigned
Skills​
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Attention to detail
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Reliability - must be on-time and report for shift
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Teamwork
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Initiative, ability to work with minimal supervision
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Strong reading skills
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Ability to take direction via work orders​
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Physical Requirements
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Prolonged periods of standing and walking through the factory
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Must be able to lift 50+ pounds at times
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Benefits​
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Health Insurance
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Paid Time Off
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Paid Holidays Off
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Dental Insurance
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Vision Insurance
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Disability, Life and Accident Insurance
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401(k) matching
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Ready to Apply? Please email resumes to hr@dxp1.com
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MAILING OPERATOR
As a Mail Machine Operator, you will produce high-volume, quality print and finished materials. Experience is a plus, but we are willing to train the right candidate.
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COMPENSATION STARTING AT $18/HOUR
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Hours​: 6:45am-3:30pm, M-F and willingness to work overtime when needed
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Responsibilities
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Operate mail processing machines to produce quality printed products\
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Perform machine operations to assist in meeting production deadlines
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Run equipment as expected speed outputs while adhering to quality standards
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Complete jobs through the inserting and metering process
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Other printing duties as assigned
Skills​
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Attention to detail
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Reliability - must be on-time and report for shift
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Teamwork
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Initiative, ability to work with minimal supervision
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Strong reading skills
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Ability to take direction via work orders
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Physical Requirements
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Prolonged periods of standing and walking through the factory
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Must be able to lift 50+ pounds at times
​
Benefits​
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Health Insurance
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Paid Time Off
-
Paid Holidays Off
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Dental Insurance
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Vision Insurance
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Disability, Life and Accident Insurance
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401(k) matching
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Ready to Apply? Please email resumes to hr@dxp1.com
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