top of page
Main-Careers-Banner_New.jpg
Light Purple Background Banner.png

CAREERS AT DXP.

Our strength comes from a dedicated and hard-working team that makes sure the presses don't stop, and the job gets done right. Learn about the different career opportunities currently available.

ACCOUNT COORDINATOR

Account Coordinator is a full-time position that will interact with the company’s customers by addressing inquiries and resolving complaints. 

Duties + Responsibilities:

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.

  • Act as a liaison and work inter-departmentally with data, print and mailing departments. 

  • Collects and enters orders for products or services from customers as well as salespeople.

  • Be the point of contact for the client and production team for each assigned project. Answer any questions or concerns for the client, as well as, communicate any information required for the production team. 

  • Coordinating all aspects of production (job ticket preparation and project management), including preliminary file review, color proofing, quality control, initiate mailing procedures, shipping and distribution process, for multiple projects daily, on a rotating basis.

  • Fields customer questions and complaints; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate staff.

  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.

  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

  • Attend daily production meeting to track and communicate current status of jobs in production to make sure they will make target mail/ship dates.

  • Performs other related duties as assigned. 


Required Skills + Abilities

  • Excellent communication skills including active listening.

  • Service-oriented and able to resolve customer grievances.

  • Proficient computer skills with the ability to learn new software.
     

Education + Experience

  • High school diploma or equivalent.

  • Customer service experience required.
     

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift up to 15 pounds at times.

Hours

Monday – Friday | 8am – 4:30pm

Pay 
$21.63/hour

Benefits

  • Health Insurance

  • Paid Time Off

  • Paid Holidays Off

  • Dental Insurance

  • Vision Insurance

  • Disability, Life and Accident Insurance

  • 401(k) matching

Ready to Apply? Please email resumes to hr@dxp1.com

ACCOUNT COORDINATOR
OPERATOR

OPERATOR

 

STARTING AT $18/HOUR
 

Operators are needed for Digital Web Press, Web Finishing line, Sheet-fed Folders, Cutters, and Mail Inserters. Experience is a plus, but we are willing to train the right candidate. Candidates should apply via Indeed or in person at 5 Sand Creek Rd., Albany.

Skills

  • Accuracy and quality are a must

  • Ability to work with minimal supervision

  • Strong reading skills

  • Ability to take direction via work orders

Hours

  • 6:45am-3:30pm, M-F

OR

  • 3:30pm-2am, M-Th

  • Willingness to work overtime when needed

Benefits

  • Health Insurance 

  • Dental Insurance 

  • Vision Insurance 

  • Telemedicine Insurance 

  • 401(k) 

  • PTO

 

Pay: Competitive salary, based on experience. From $18 per hour.
 

Job Type: Full-time

Ready to Apply? Please email resumes to hr@dxp1.com

Dark Purple Background Banner.png
bottom of page