Direct Mail Marketing in Albany

Jodi Hess serves as President of Digital XPress, guiding the Albany-based company's strategic direction and continued growth as a full-service print and mail provider. With deep experience in the print and mail industry, Jodi has helped shape Digital XPress into a New York State Certified Woman-Owned Business Enterprise known for combining in-house production, creative services, and mailing expertise under one roof. She is dedicated to fostering a culture of service excellence, collaboration, and support for women in leadership. Jodi works closely with the leadership team to ensure clients across the Capital Region receive secure, sustainable, and efficient print and mail solutions. Her leadership reflects Digital XPress's ongoing commitment to innovation and long-term client partnerships throughout the region.

Jack McGrath founded Digital XPress in 1989, originally launching the company as a print brokerage before building it into the full-service, in-house print and mail provider it is today. His vision and entrepreneurial drive laid the foundation for over 35 years of growth, evolving Digital XPress from an equipment-free brokerage into a regional leader with advanced production capabilities, large-format printing, and integrated mailing services. Jack's commitment to service excellence and innovation continues to influence the company's culture and values. As founder, he remains a guiding presence for the Albany-based team, championing collaboration and support for local businesses and organizations throughout the New York Capital Region.

Rich Trombley serves as Chief Strategic Officer at Digital XPress, where he plays a key role in shaping the company's long-term direction and business strategy. Drawing on extensive experience in the print and mail industry, Rich helps align Digital XPress's advanced production capabilities, creative services, and mailing solutions with the evolving needs of businesses, nonprofits, and organizations across the Capital Region. He is instrumental in identifying growth opportunities and strengthening the company's position as a versatile, full-service partner. Rich is committed to maintaining Digital XPress's high standards for service excellence, sustainability, and secure data handling, ensuring clients receive strategic guidance alongside dependable production support.

Tracy Terry leads the sales team at Digital XPress as VP of Sales, connecting businesses, nonprofits, and organizations throughout the Albany and New York Capital Region with tailored print, mail, and creative solutions. With a strong understanding of the company's end-to-end capabilities, Tracy works closely with clients to identify the right combination of services, from commercial printing to large-format production and mailing support. Her focus on building lasting client relationships reflects Digital XPress's core values of service excellence and collaboration. Tracy is dedicated to helping clients navigate their print and mail needs efficiently, ensuring every project benefits from the company's decades of industry experience.

Jack Sussman oversees manufacturing operations at Digital XPress as VP of Manufacturing, ensuring the company's advanced in-house equipment and specialized production teams deliver consistent, high-quality results. With a focus on operational efficiency, Jack manages the processes that allow Digital XPress to handle complex print projects from start to finish. His leadership supports the company's commitment to sustainable, FSC-certified printing and secure production practices under SOC 2 compliance standards. Jack works to ensure every project moves smoothly through production, helping Digital XPress maintain its reputation as a reliable full-service print and mail partner for organizations across the Capital Region.

Elaine Spadola serves as an Account Manager at Digital XPress, working directly with clients to coordinate print, mail, and creative projects from concept through completion. She acts as a trusted point of contact for businesses and organizations throughout the Capital Region, helping ensure each project aligns with client goals and timelines. Elaine's attention to detail and clear communication support Digital XPress's commitment to service excellence and collaboration. She works closely with the production and creative teams to ensure smooth project execution, giving clients confidence that their print and mail needs are being handled by an experienced, dedicated professional.

Michele Wyse leads the Creative Services team at Digital XPress, overseeing the development of award-winning design work for clients across the Capital Region. Under her guidance, the in-house creative team has earned recognition, including a Silver ADDY Award and a CRAF Judges' Pick for the 2025 Awakened Spirits comic book project. Michele brings a passion for storytelling and visual design to every project, helping businesses, nonprofits, and organizations bring their brand vision to life. Her leadership ensures creative work integrates seamlessly with Digital XPress's print, large-format, and mailing capabilities, giving clients a cohesive, end-to-end production experience backed by proven creative expertise.

Dave Flansberg manages Digital XPress's Large Format division, overseeing the production and installation of banners, signage, displays, and other large-format materials for clients throughout the Capital Region. His expertise ensures that large-format projects are executed with precision, from initial production through final on-site installation. Dave's hands-on approach and technical knowledge support businesses, event organizers, and organizations looking for high-impact visual solutions. As part of the Digital XPress team, he helps deliver on the company's promise of integrated, in-house services, ensuring large-format projects are completed efficiently and to the highest quality standards for clients across the region.

Nick Spadola serves as Production Manager at Digital XPress, overseeing the day-to-day operations that keep print projects moving efficiently through the company's in-house facility. He coordinates closely with manufacturing, creative, and mailing teams to ensure every job meets Digital XPress's high standards for quality and timeliness. Nick's expertise in production workflows helps the company manage complex, multi-stage projects for clients across industries, from nonprofits to financial institutions. His focus on efficient, sustainable production practices supports Digital XPress's FSC certification and reflects the company's broader commitment to service excellence and environmental responsibility in every project it completes.

Shane Hogan manages Digital XPress's in-house mailing operations, working alongside the company's on-site USPS Postal Clerk to ensure client mail projects move efficiently into the mail stream. His expertise helps clients take advantage of USPS incentives and optimize mailing budgets while maintaining secure, SOC 2-compliant handling of sensitive data. Shane's role is central to Digital XPress's unique ability to manage print and mail projects entirely in-house, giving clients across the Capital Region a streamlined, single-source solution. His attention to detail and knowledge of postal regulations help ensure every mailing project is completed accurately and on schedule.

Joe Cammarere oversees warehouse operations at Digital XPress, managing the logistics of receiving, storing, and shipping materials that support the company's print, mail, and large-format production processes. His organizational skills help ensure that inventory and finished products move efficiently through the facility, supporting on-time delivery for clients throughout the Capital Region. Joe's role is essential to maintaining the smooth operations behind Digital XPress's full-service capabilities. His dedication to accuracy and efficiency helps the company uphold its commitment to service excellence, ensuring that every project, from small print runs to large-scale mailings, is handled with care and precision.

Joe Coli works as a Sales Representative at Digital XPress, helping businesses and organizations throughout the Albany and Capital Region identify the right print, mail, and creative solutions for their needs. He builds strong client relationships by taking the time to understand each organization's goals, then connecting them with Digital XPress's full range of in-house services. Joe's consultative approach reflects the company's commitment to service excellence and collaboration. Whether working with nonprofits, healthcare organizations, or local businesses, Joe is dedicated to providing personalized attention and ensuring clients feel confident in the solutions Digital XPress delivers for their print and mail projects.

Gordon Bushway serves as a Sales Representative at Digital XPress, working with clients across the Capital Region to develop customized print, mail, and large-format solutions. He brings a client-focused approach to every interaction, helping organizations navigate the many services Digital XPress offers under one roof. Gordon's dedication to understanding each client's unique needs allows him to recommend the most effective combination of creative, production, and mailing services. His work supports Digital XPress's mission of being a trusted, single-source partner for businesses, nonprofits, and institutions throughout the region, ensuring every client receives attentive service and reliable results.

Cayla Sullivan manages Human Resources at Digital XPress, supporting the team that drives the company's full-service print, mail, and creative operations. She plays a key role in fostering the company's workplace culture, which emphasizes collaboration, service excellence, and support for women in leadership. Cayla oversees hiring, employee support, and workplace initiatives that help maintain Digital XPress's reputation as a great place to work in the Capital Region. Her efforts behind the scenes help ensure that the talented specialists across production, creative, sales, and mailing departments have the support they need to deliver outstanding results for clients.

Emma Brady manages Accounts Receivable at Digital XPress, handling the financial processes that support the company's day-to-day operations. Her attention to detail and organizational skills help ensure billing and payment processes run smoothly for clients across the Capital Region. Emma's work behind the scenes contributes to the reliable, professional experience Digital XPress provides to businesses, nonprofits, and organizations it serves. She collaborates closely with the sales and account management teams to maintain clear and accurate financial records, supporting the company's broader commitment to transparency, reliability, and service excellence in every client relationship.

Amy Lovegrove works as an Account Coordinator at Digital XPress, supporting client projects from initial planning through final delivery. She collaborates with account managers and production teams to ensure each project runs smoothly and meets client expectations. Amy's organizational skills and attention to detail help maintain clear communication throughout every stage of a project, whether it involves printing, mailing, or creative services. Her role reflects Digital XPress's commitment to collaboration and service excellence, helping ensure that businesses and organizations across the Capital Region receive well-coordinated, dependable support for their print and mail needs.

Lauren Andres serves as an Account Coordinator at Digital XPress, assisting with the coordination of client projects across print, mail, and creative services. She works closely with account managers to track project details and ensure timelines are met, helping clients throughout the Capital Region receive smooth, well-organized service. Lauren's dedication to detail and clear communication supports Digital XPress's values of collaboration and service excellence. Her role is an important part of the team that helps translate client needs into successfully completed projects, contributing to the company's reputation as a dependable, full-service print and mail partner.

Marissa Whiting works as an Account Coordinator at Digital XPress, helping manage the details of client projects to ensure smooth execution from start to finish. She supports account managers and works across departments to keep print, mail, and creative projects on track. Marissa's organized and attentive approach helps clients throughout the Capital Region feel confident their projects are in capable hands. Her contributions support Digital XPress's broader commitment to service excellence and collaboration, ensuring that every project, regardless of size or complexity, receives the coordinated attention needed for successful, on-time delivery.

Becky Lauridsen provides administrative support at Digital XPress, helping keep daily office operations running smoothly across the company. Her behind-the-scenes work supports various departments, including sales, account management, and production, ensuring that internal processes function efficiently. Becky's reliability and organizational skills contribute to the overall client experience by helping the team stay coordinated and responsive. Her role reflects Digital XPress's commitment to service excellence throughout every level of the organization, supporting the company's mission of delivering seamless, full-service print, mail, and creative solutions to clients across the Capital Region.