Mail Solutions and Services

Jodi Hess serves as President of Digital XPress, guiding the Albany-based company's strategic direction and continued growth as a full-service print and mail provider. With deep experience in the print and mail industry, Jodi has helped shape Digital XPress into a New York State Certified Woman-Owned Business Enterprise known for combining in-house production, creative services, and mailing expertise under one roof. She is dedicated to fostering a culture of service excellence, collaboration, and support for women in leadership. Jodi works closely with the leadership team to ensure clients across the Capital Region receive secure, sustainable, and efficient print and mail solutions. Her leadership reflects Digital XPress's ongoing commitment to innovation and long-term client partnerships throughout the region.

Rich Trombley serves as Chief Strategic Officer at Digital XPress, where he plays a key role in shaping the company's long-term direction and business strategy. Drawing on extensive experience in the print and mail industry, Rich helps align Digital XPress's advanced production capabilities, creative services, and mailing solutions with the evolving needs of businesses, nonprofits, and organizations across the Capital Region. He is instrumental in identifying growth opportunities and strengthening the company's position as a versatile, full-service partner. Rich is committed to maintaining Digital XPress's high standards for service excellence, sustainability, and secure data handling, ensuring clients receive strategic guidance alongside dependable production support.

Tracy Terry leads the sales team at Digital XPress as VP of Sales, connecting businesses, nonprofits, and organizations throughout the Albany and New York Capital Region with tailored print, mail, and creative solutions. With a strong understanding of the company's end-to-end capabilities, Tracy works closely with clients to identify the right combination of services, from commercial printing to large-format production and mailing support. Her focus on building lasting client relationships reflects Digital XPress's core values of service excellence and collaboration. Tracy is dedicated to helping clients navigate their print and mail needs efficiently, ensuring every project benefits from the company's decades of industry experience.

Jack Sussman oversees manufacturing operations at Digital XPress as VP of Manufacturing, ensuring the company's advanced in-house equipment and specialized production teams deliver consistent, high-quality results. With a focus on operational efficiency, Jack manages the processes that allow Digital XPress to handle complex print projects from start to finish. His leadership supports the company's commitment to sustainable, FSC-certified printing and secure production practices under SOC 2 compliance standards. Jack works to ensure every project moves smoothly through production, helping Digital XPress maintain its reputation as a reliable full-service print and mail partner for organizations across the Capital Region.

Elaine Spadola serves as an Account Manager at Digital XPress, working directly with clients to coordinate print, mail, and creative projects from concept through completion. She acts as a trusted point of contact for businesses and organizations throughout the Capital Region, helping ensure each project aligns with client goals and timelines. Elaine's attention to detail and clear communication support Digital XPress's commitment to service excellence and collaboration. She works closely with the production and creative teams to ensure smooth project execution, giving clients confidence that their print and mail needs are being handled by an experienced, dedicated professional.

Michele Wyse leads the Creative Services team at Digital XPress, overseeing the development of design work for clients across the Capital Region. Michele brings a passion for storytelling and visual design to every project, helping businesses, nonprofits, and organizations bring their brand vision to life. Her leadership ensures creative work integrates seamlessly with Digital XPress's print, large-format, and mailing capabilities, giving clients a cohesive, end-to-end production experience backed by proven creative expertise.

Dave Flansberg manages Digital XPress's Large Format division, overseeing the production and installation of banners, signage, displays, and other large-format materials for clients throughout the Capital Region. His expertise ensures that large-format projects are executed with precision, from initial production through final on-site installation. Dave's hands-on approach and technical knowledge support businesses, event organizers, and organizations looking for high-impact visual solutions. As part of the Digital XPress team, he helps deliver on the company's promise of integrated, in-house services, ensuring large-format projects are completed efficiently and to the highest quality standards for clients across the region.